Winner Technology's full-cycle government hotline data governance and analysis platform solution manages and mines hotline work order data using NLP text recognition, deep learning models, latent semantic indexing, named entity recognition (NER), text parsing, and other technologies, improving the quality and value density of hotline data. It accomplishes intelligent detection of work order themes, automates dispatching, enhances business processing efficiency, and minimizes manual processing and management pressure with the support of AI intelligent perception auxiliary technology. It assists the government in continually improving service efficiency and increasing enterprise and public satisfaction.
Topic and demand classification mining of work orders.
Mining the responsible entity of the work order.
Sentiment analysis of work orders
Social hot topic analysis: filtering hotspots, training selection models, and outputting topic analysis results.
Customized dynamic analysis reports and BI dashboards for hot topics.
Establish a knowledge graph for specific scenarios.
Visual charts facilitate questions by presenting the results of the association analysis between topic work orders and the graph.
Commonly asked questions are answered automatically.
Identification and notification of unexpected and consequential occurrences.
Analysis of the "Multiple People, One Complaint" relationship.
Capturing and tracking public sentiment changes in real time.
Formulate standard work orders for various topics, hot issues, key issues, and typical problems in various industries.
Accumulate a rich case library, realizing the sharing of work experience.
Proactively identifying and discovering abnormal events
Perceived speed and breadth,far more than people can get
Deep integration and mining analysis of massive data, visual display of multi-dimensional analysis findings.
Complete high-quality knowledge organization by constructing a knowledge graph.
Utilize knowledge search technologies to completely mine knowledge linkages.
Create supplementary decision-making opinions using knowledge reasoning.
Convert expertise into predictive capabilities to aid in risk and issue prediction across different domains and scenarios.
Push findings to appropriate units, providing direct data and decision-making knowledge.
Multi-dimensional analysis findings are presented to decision-makers using visualization and other big data analysis tools, as well as sophisticated big data integration skills and deep data analysis and mining abilities.
Winner make the use of team, product,source and service system for the customer to provide the high quality industry solution.Easy to use is the basic,value is the purpose
Seamless integration winner strong source in big data source and the AI hardware and the technology capability
Core teammates have over ten years government affairs and government service expernience
The company has passed the ISO 9001 quality management system certification and strictly guarantees the overall quality of the project
The company has passed CMMI Level 3 certification and has a professional and standardized development process
Company has passed ISO/IEC 27001 information safety system,ISO/IEC 27701 privacy information control system and multiple certifications,set up "3+2" security safety system.
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