Government hotline data governance and analysis platform solution-Digital Government-汇纳科技-AI大数据_数字商场

Government hotline data governance and analysis platform solution

Assisting the government in uncovering hot demands from enterprises and the public, promptly identifying and assessing sudden sensitive events, and comprehensively enhancing the scientific, refined, and intelligent management level of the city.

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Solution

Digital Government

Government hotline data governance and analysis platform solution

Core function Solution advantage Why choose winner Free application for trail

Full-cycle Government Hotline Data Governance Analysis

Winner Technology's full-cycle government hotline data governance and analysis platform solution manages and mines hotline work order data using NLP text recognition, deep learning models, latent semantic indexing, named entity recognition (NER), text parsing, and other technologies, improving the quality and value density of hotline data. It accomplishes intelligent detection of work order themes, automates dispatching, enhances business processing efficiency, and minimizes manual processing and management pressure with the support of AI intelligent perception auxiliary technology. It assists the government in continually improving service efficiency and increasing enterprise and public satisfaction.

Core function

Work Order Intelligent Analysis

Topic and demand classification mining of work orders.

Mining the responsible entity of the work order.

Sentiment analysis of work orders

Hot topic analysis

Social hot topic analysis: filtering hotspots, training selection models, and outputting topic analysis results.

Customized dynamic analysis reports and BI dashboards for hot topics.

Knowledge Graph

Establish a knowledge graph for specific scenarios.

Visual charts facilitate questions by presenting the results of the association analysis between topic work orders and the graph.

Commonly asked questions are answered automatically.

Identifying Sudden/Sensitive Events

Identification and notification of unexpected and consequential occurrences.

Analysis of the "Multiple People, One Complaint" relationship.

Capturing and tracking public sentiment changes in real time.

Case Bank

Formulate standard work orders for various topics, hot issues, key issues, and typical problems in various industries.

Accumulate a rich case library, realizing the sharing of work experience.

Solution advantage

Keen sense

Proactively identifying and discovering abnormal events

Perceived speed and breadth,far more than people can get

Decision-Making Capability

Deep integration and mining analysis of massive data, visual display of multi-dimensional analysis findings.

Complete high-quality knowledge organization by constructing a knowledge graph.

Utilize knowledge search technologies to completely mine knowledge linkages.

Create supplementary decision-making opinions using knowledge reasoning.

Future forcast

Convert expertise into predictive capabilities to aid in risk and issue prediction across different domains and scenarios.

Push findings to appropriate units, providing direct data and decision-making knowledge.

Visualization big data analysis

Multi-dimensional analysis findings are presented to decision-makers using visualization and other big data analysis tools, as well as sophisticated big data integration skills and deep data analysis and mining abilities.

Why choose winner

High quality solution

Winner make the use of team, product,source and service system for the customer to provide the high quality industry solution.Easy to use is the basic,value is the purpose

Advantageous source

Seamless integration winner strong source in big data source and the AI hardware and the technology capability

Profession experience

Core teammates have over ten years government affairs and government service expernience

Guarantee of the quality

The company has passed the ISO 9001 quality management system certification and strictly guarantees the overall quality of the project

Professional development

The company has passed CMMI Level 3 certification and has a professional and standardized development process

Safe and reliable

Company has passed ISO/IEC 27001 information safety system,ISO/IEC 27701 privacy information control system and multiple certifications,set up "3+2" security safety system.